by dawnjensen | Dec 27, 2023 | Digital Marketing Service, Entrepreneurial Marketing, Social Media
Photo by Rain Bennett on Unsplash | Commercial use allowed
The Power of Storytelling in Branding
Brand storytelling is a narrative technique used by companies and brands to enhance their brand identity and engage audiences. It goes beyond simply promoting products or services and instead focuses on crafting compelling stories that resonate with consumers on an emotional level. Storytelling is an essential element of successful marketing strategies as it creates a deeper connection with customers and drives conversions and revenue growth. Moreover, storytelling helps humanize the brand by establishing a sense of trust and loyalty with the audience.
Several successful brand storytelling campaigns have captivated audiences and left a lasting impact. For example, Dove’s Real Beauty campaign used real-world stories to promote self-love and acceptance, resonating with millions of people worldwide.Airbnb tells stories of unique travel experiences, creating an emotional connection with their audience and inspiring their sense of wanderlust. Coca-Cola uses storytelling to evoke emotions and create a sense of happiness and togetherness, while Nike tells stories of overcoming challenges and inspiring athletes, building a strong emotional connection with their customers. These examples demonstrate the power of storytelling in branding and the ability to create a lasting impression on the audience.
Benefits of Brand Storytelling
Brand storytelling offers several key benefits for companies and brands. Firstly, it helps differentiate brands in a crowded market where consumers are constantly bombarded with information and advertising. By crafting a unique and compelling narrative, brands can stand out and capture the attention of their target audience.
Secondly, storytelling builds brand awareness and fosters brand loyalty. When consumers connect with a brand’s story and values, they become more likely to develop a sense of loyalty and trust, leading to repeat purchases and advocacy.
Moreover, storytelling creates emotional connections with consumers, fostering trust, loyalty, and a willingness to pay a premium price for products or services. When brands are able to tap into the emotions of their audience through storytelling, they can establish a deeper connection that goes beyond the functional benefits of their offerings.
Additionally, storytelling allows companies to differentiate themselves from their competitors. By sharing unique stories and experiences, brands can create a distinct identity that sets them apart in the market.
Lastly, brand storytelling increases engagement and advocacy. When consumers connect with a brand’s story, they are more likely to engage with the brand on social media, share their experiences with others, and become brand advocates. This word-of-mouth promotion can significantly impact brand perception and growth.
The Science Behind Storytelling
The power of storytelling lies in its ability to engage the human brain on multiple levels. When we listen to or read a story, various regions of our brain are activated, triggering the release of neurotransmitters like dopamine and oxytocin, which create positive emotional responses. These emotional responses make stories more memorable and impactful compared to facts or statistics.
Moreover, storytelling focuses on the human side of a brand rather than simply promoting the product or service. This approach builds empathy with the audience and allows them to connect with the brand on a deeper level. By sharing relatable stories and experiences, brands can tap into the emotions and values of their target audience.
Successful brand storytelling aligns with the buyer’s journey and reinforces the brand’s narrative. It takes into account the different stages of the buyer’s journey, from awareness to consideration and decision-making, and crafts narratives that resonate with customers at each stage. This alignment ensures that the brand story remains consistent and relevant throughout the customer’s interaction with the brand.
Implementing Effective Brand Storytelling Strategies
To implement effective brand storytelling strategies, companies should follow several key steps. Firstly, they need to identify their brand’s unique story and align it with the values and motivations of their target audience. Understanding the desires and challenges of the audience is crucial for crafting a compelling narrative that resonates with them.
Maintaining a cohesive brand voice and consistency in storytelling is also important.This ensures that the brand story remains authentic and recognizable across different channels and touchpoints.
Utilizing various storytelling techniques and mediums is another effective strategy. Brands can leverage articles, videos, infographics, and other formats to share their stories in engaging and visually appealing ways.
Additionally, involving the audience in the storytelling process is crucial. Brands should actively seek feedback and evaluate the impact of their storytelling efforts. By listening to their audience and adapting the brand story based on feedback and analytics, companies can continuously improve their storytelling strategies.
Examples of Successful Brand Storytelling Campaigns
Several brands have successfully utilized storytelling to create powerful connections with their audience. One notable example is Dove’s Real Beauty campaign, which challenged traditional beauty standards and showcased real-world stories of diverse individuals. This campaign resonated with millions of people and sparked conversations about self-love and acceptance.
Airbnb is another brand that effectively uses storytelling to create an emotional connection. Through their platform, they share stories of unique travel experiences, inspiring a sense of adventure and wanderlust in their audience.
Coca-Cola has also mastered the art of storytelling, using narratives that evoke happiness, togetherness, and celebration. Their campaigns often focus on the human connection and create a sense of joy and shared experiences.
Nike is renowned for its storytelling campaigns that inspire and motivate athletes. By sharing stories of overcoming challenges and achieving greatness, Nike builds a strong emotional connection with their audience.
These examples highlight the impact of storytelling in capturing audience attention, building emotional connections, and shaping brand perception.
Harnessing the Power of Brand Storytelling
Brand storytelling is a powerful tool that can enhance brand identity, engage audiences, and drive business growth. By creating compelling narratives, brands can differentiate themselves in a crowded market, build awareness, foster loyalty, and create emotional connections with consumers. The science behind storytelling reveals its ability to engage the human brain on multiple levels, making stories more memorable and impactful. Implementing effective brand storytelling strategies involves aligning the brand story with the values and motivations of the target audience, maintaining consistency, and utilizing various storytelling techniques and mediums. Successful brand storytelling campaigns, such as Dove, Airbnb, Coca-Cola, and Nike, demonstrate the potential impact and effectiveness of storytelling in branding. To thrive in today’s competitive landscape, businesses should prioritize storytelling and leverage its power to connect with their audience on a deeper level. By integrating storytelling as the foundation of their marketing initiatives, brands can build stronger relationships, drive customer loyalty, and ultimately achieve long-term success.
Resources
- https://www.forbes.com/sites/forbescommunicationscouncil/2022/06/09/why-storytelling-wins-in-marketing
- https://growthnatives.com/blogs/content-marketing/power-of-storytelling
- https://mailchimp.com/resources/brand-storytelling
- https://farinella.com/the-power-of-brand-storytelling
by dawnjensen | Dec 14, 2023 | CMO/CXO, Digital Marketing, Digital Marketing Service, Entrepreneurial Marketing
Are you in need of marketing leadership? Someone to drive your go-to-market strategy, provide guidance to your team, and integrate various activities? While the role requirements may seem straightforward, finding the right solution can be challenging. In a world with diverse and flexible marketing leadership options, how do you determine the best fit for your organization?
To find the answer, it’s essential to have a clear understanding of different marketing engagement models, leadership responsibilities, and commitment levels.
Table of Contents
- Factors to Consider When Searching for Marketing Expertise
- Distinctions Between Marketing Leadership Models
- Comparison Guide for Models
- Finding the Right Fit for Your Business
Factors to consider when searching for marketing expertise
Should you hire an in-house marketing leader? Or should you seek the expertise of an external strategic consultant or interim CMO? Additionally, what about the emerging concept of a fractional CMO?
Opting for a full-time employee to lead your marketing strategy is a viable choice if you can afford the investment (e.g., salary, bonus, and benefits), attract suitable talent, and have a budget to support the strategies developed by this leader. However, for many growing businesses, the need for marketing leadership arises before a full-time role can be justified. During this stage, companies require expertise on a more flexible basis.
For these growing businesses, fractional CMOs have emerged as a suitable solution. Fractional CMOs offer internal leadership on a part-time, flexible basis and bridge the gap between the need for marketing leadership and justifying a full-time role.
But how do fractional CMOs differ from other part-time and contract marketing leadership models available, such as interim CMOs and strategic consultants? This guide examines and compares these various marketing leadership models.
Understanding distinctions between marketing leadership models
What is a fractional CMO?
A fractional CMO is a part-time marketing executive who assumes a leadership position for an extended duration (typically 18-24 months or more) to assist a growing business in establishing and expanding its marketing function. In many cases, a fractional CMO serves as the initial senior-level marketing leader for a growing business, playing a role in building the necessary internal and external capabilities to achieve organizational goals.
A fractional CMO is an ideal solution for businesses that require a dedicated marketing leader but do not need this role on a full-time permanent basis or are not yet prepared to definitively outline the requirements for a future full-time hire. Many companies have recognized the advantage of contracting executive roles that are not core to their products or services. The fractional model has long been a solution in finance and human resources and has recently gained popularity in sales and marketing leadership positions. Fractional CMOs™ are responsible for developing strategic, sustainable, and sales-aligned marketing teams and programs. They actively participate in the leadership team, building strong relationships with founders/owners, executives, and sales and business unit leaders. While working part-time, a fractional CMO operates like any other leader within your organization, driving the growth and evolution of your marketing function and being accountable for achieving results.
A fractional CMO’s main focus is to establish robust and thriving teams and generate revenue-generating marketing initiatives. Alongside managing ongoing marketing activities, a fractional CMO will assist in creating a long-term marketing resource plan and strategy, encompassing goals/metrics, budgeting, team building, vendor selection, technology implementation, and more.
In the end, a fractional CMO may aid your organization in making a permanent leadership hire or mentor a promising individual within your team to assume the role. In certain cases, a fractional CMO can serve as a more enduring solution, especially for companies that are progressing towards an acquisition.
What does an interim CMO do?
An interim CMO is a marketing executive who assumes a leadership position for a short-term or undefined period during a period of organizational transition. Common situations for hiring an interim CMO include: leadership turnover, business turnarounds, rapid growth, expected or recent mergers, acquisitions, or integration.
An interim CMO can effectively fill a sudden leadership gap in a marketing organization, ensuring continuity for the marketing team and partners while giving leaders the time to find a more long-term solution. Some companies prefer to employ an interim CMO on a contracted basis to assess their suitability before making a permanent job offer.
Interim CMO roles are typically full-time or close to full-time, and they often involve overseeing an established marketing team and program. An interim CMO is a common solution for mid-market or larger organizations that require an executive marketing leader to function effectively.
The primary objective of an interim CMO is to mitigate risks and prevent the loss of talent, productivity, focus, budget, and team confidence. Exceptional interim CMOs will not only accomplish these tasks but also provide additional value as marketing strategists, coaches, and resource managers. Typically, the interim CMO assists in onboarding the new permanent hire and then transitions out of the organization.
What do strategic marketing consultants do?
Strategic marketing consultants typically adopt a hands-off approach. They operate externally to your team, rather than assuming a formal leadership role, and assist in developing marketing strategies, plans, and evaluating/assessing current programs. Subsequently, they provide the results and recommendations to a designated contact on your team.
Many marketing consultants offer strategic planning services, but they typically specialize in a specific area such as digital marketing, public relations, branding, or advertising. As a result, their strategic plans tend to focus on the channels and strategies they are most familiar with, rather than considering the entire marketing ecosystem. While strategic marketing consultants may offer project-level support based on their expertise, they are rarely responsible for the overall marketing budget and ROI.
Strategic consultants often work on a short-term, contract basis for multiple clients, dividing their time across different accounts. This is in contrast to fractional or interim CMOs, who typically work with a single company.
The main goal of a strategic marketing consultant is to achieve specific objectives that they were hired to impact. This may involve increasing conversion rates through a specific marketing channel, evaluating processes for efficiency improvements, or analyzing data to provide market insights.
Comparison: Fractional CMO vs. Interim CMO vs. Strategic Consultant
Attributes of a Fractional CMO
- Longer-term: Establishes a leadership position in companies that previously lacked one, often when marketing was overseen by the founder or head of sales.
- Often part-time: Scaled to match the company’s growing marketing function.
- Common among small to mid-sized businesses that have never had an executive marketing leader and are ready to transition to someone with strategic marketing expertise.
- Primary objective: Build a strong marketing team, align resources with the business plan, and drive revenue growth.
- Primary driver: Increase opportunities and outcomes.
Attributes of an Interim CMO
- Shorter-term: Fills a temporary gap, often stepping in for a full-time role while the company searches for a permanent replacement.
- Often full-time: Works closely with an existing marketing team in mid-sized to larger companies.
- Common in companies that have an established marketing executive role and require someone to lead the team.
- Primary objective: Maintain stability, prevent staff loss, evaluate the current team and program, and facilitate the transition to a new full-time CMO.
- Primary driver: Reduce loss and risk, ensure the marketing team continues to operate smoothly.
Attributes of a Strategic Marketing Consultant
- Shorter-term: Typically, companies hire marketing consultants on a contract basis to assist with specific short-term goals.
- Often, marketing consultants are compensated on an hourly or project-based rate and may have multiple clients simultaneously, limiting the amount of time they can spend on each client.
- Marketing consultants are commonly employed by businesses of all sizes that already have established marketing departments but require additional support from specialized contracted experts to enhance their programs and teams.
- The primary objective of a marketing consultant depends on the specific reason they were hired, but it usually has a narrow focus. Consultants often work alongside existing marketing teams to provide specific recommendations, plans, or projects.
- The main driver for hiring a marketing consultant is to deliver a particular recommendation, plan, or project to support the overall marketing strategy.
Which marketing leadership model is suitable for your business?
Choosing the right marketing leader for your company is a significant decision. To make an informed choice, you should evaluate your current business situation by considering the following questions:
- Do you currently have someone in a marketing leadership role? Alternatively, is your marketing led by your CEO, founder, president, or head of sales? Perhaps you have a talented individual on your team who could benefit from strategic guidance and development.
- What are the reasons behind your consideration of hiring marketing leadership? Is your existing marketing program not producing the desired results? Are you struggling to determine the return on investment (ROI) of your marketing efforts or how they impact revenue?
- Are you seeking to fill a leadership gap within your already established marketing program or team? Alternatively, are you looking for a marketing leader who can establish and develop a strategic, sales-aligned marketing program and team from scratch?
- Is your business engaging in haphazard marketing activities instead of implementing a well-thought-out, integrated, and consistent marketing strategy?
- Do you require hands-on guidance and direction to implement various elements of your marketing strategy? Or do you need specialized expertise to support a specific, narrow marketing objective?
These questions will help you assess your business needs and determine which marketing leadership model will best support your growth and goals.
by dawnjensen | Dec 7, 2023 | CMO/CXO, Digital Marketing, Digital Marketing Service, Entrepreneurial Marketing
Understanding the Financial Investment
Employing a fractional Chief Marketing Officer (CMO) can offer significant advantages. By opting for a fractional CMO, you can access the expertise and guidance of a CMO without the expense of hiring a full-time professional. The cost of a fractional CMO, however, can vary depending on your strategic objectives, business growth targets, and overall company goals. The level of service you require will directly influence the price you can expect to pay. This should be measured against hiring a full-time person or a team of less experienced professionals who may take more time and practice to identify, streamline and produce the scope required against the business objectives and KPIs.
Understanding Fractional CMO Rates
When considering the cost of hiring a fractional CMO, it’s important to recognize that their rates can fluctuate depending on various factors, including the specific industry. Hourly, retainer, or day rates are typically determined by the scope of work and time commitment required. Fractional CMO rates can range anywhere from $150 to $500 per hour. On average, you can expect the typical hourly rate to be between $200 and $375.
What’s typically included in a Fractional CMO Retainer
By securing a fractional CMO retainer, you gain access to an experienced professional who will fill the role of your head of marketing. They will thoroughly examine your current marketing strategies, take ownership of marketing initiatives, and provide strategic guidance aimed at achieving your business and revenue objectives. Consider a fractional CMO as the “tip of the spear” for your marketing initiatives. They provide operational guidance and take action on the work jobs to be done.
The following key elements are typically included in a fractional CMO retainer:
- Selection of a part-time marketing executive with expertise in marketing and strong leadership skills
- Development of a plan and process for customer acquisition and retention activities, along with a customer-journey marketing budget
- Long-term commitment and dedicated time and effort to drive measurable outcomes
Understanding Exclusions from a Fractional CMO Retainer
What a Fractional CMO Retainer won’t cover:
- Predefined strategies, approaches, digital marketing campaigns, marketing tactics, or software tools
- A guaranteed increase in leads and revenue growth within a short timeframe
- A replacement for outsourcing services such as digital advertising, content marketing, technical SEO support, and public relations
Although a embedded Chief Marketing Officer can provide these services to your business, this most likely be at an additional cost, unless otherwise noted.
Estimating the Cost of a Fractional CMO
How Do I Estimate the Cost of a Fractional CMO?
The cost of hiring a fractional CMO can vary based on the desired level of involvement. If you only require assistance with strategy and planning, the “salary” cost will be lower compared to hiring a fractional CMO who will also execute those plans. You can review the scope of what is needed from your fractional marketing leaders to ensure the best fit and pricing aligns with your specific needs.
Your budget for a fractional CMO will depend on the extent of work required and the time commitment involved. Generally, you should anticipate spending anywhere from 1 to 10 hours per week or over 40 hours per month for this type of arrangement.
If you are running a small organization or are just starting out, you may only require 3-5 hours per week to handle tasks such as creating a marketing strategy, coordinating digital campaigns, measuring marketing performance, and generating monthly marketing insights reports. However, if you have a larger organization with an existing marketing team, you may need 10 or more hours per week to provide strategic oversight, manage initiatives and projects, and mentor your marketing team.
What is the price of using a fractional CMO service?
Engaging with a fractional CMO can be beneficial in terms of budget allocation, as it allows for a higher return on investment despite making a smaller initial investment in part-time marketing efforts.
Some businesses believe that spending a significant amount on marketing is necessary for success. However, this is not always true. By employing a fractional CMO, you can avoid common marketing mistakes and boost your business growth without excessive spending.
What should I pay for a fractional executive-level CMO?
Payment is typically based on the number of hours the part-time CMO works per week and the specific marketing deliverables required for the project. For example, if you need assistance with developing and implementing a marketing plan, it may require 10 hours of work per week. There are successful marketing strategies and tactics that exist, and they don’t always require a fortune to implement. For small business owners, marketing can be one of the most challenging aspects of running a successful company.
As a small business owner, there may be times when you need to bring in the best marketing professionals available, but only on a temporary basis. In such cases, using a fractional CMO as an interim CMO can be the ideal solution.
by dawnjensen | Dec 1, 2023 | CMO/CXO, Digital Marketing, Digital Marketing Service, Entrepreneurial Marketing
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| A fractional CMO, or Chief Marketing Officer, is a highly experienced marketing professional who works part-time or on a project basis for multiple companies. Unlike a full-time CMO, a fractional CMO brings their expertise and strategic guidance to businesses without the commitment of a permanent role. This flexible arrangement allows small and mid-sized businesses to access high-level marketing leadership at a fraction of the cost. [0, 1, 2] |
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| Fractional CMOs offer various benefits to businesses, including cost-effectiveness, as they eliminate the need for full-time executive salaries and benefits. They also bring fresh perspectives and industry insights from working with multiple clients, driving innovation and creativity in marketing strategies. Additionally, fractional CMOs provide scalability by adapting their services based on the business’s needs and objectives. [3, 4, 5] |
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| The Role Of A Fractional CMO In Driving Marketing Strategy And Growth |
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| A fractional Chief Marketing Officer (CMO) plays a crucial role in driving marketing strategy and fueling business growth. Unlike a full-time CMO, a fractional CMO offers their expertise on a part-time or project basis, making it more cost-effective for small and medium-sized businesses. The primary responsibility of a fractional CMO is to develop and execute an effective marketing strategy tailored to the unique needs of the company. [6, 7, 8] |
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| This involves conducting market research, identifying target audiences, creating compelling messaging, and implementing various marketing initiatives. Additionally, a fractional CMO collaborates with internal teams to align marketing efforts with overall business objectives. They provide guidance on branding, customer acquisition strategies, lead generation tactics, and digital marketing campaigns. [9, 10, 11] |
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Finding The Right Fractional CMO For Your Company’s Needs
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| When searching for a fractional CMO (Chief Marketing Officer) to support your company’s growth, it is crucial to find the right fit for your unique needs. Start by assessing your organization’s marketing requirements and goals. Consider factors such as industry expertise, strategic thinking, and experience with similar businesses or target markets. Look for a fractional CMO who can align their skills with your company’s vision, values, and culture. [12, 13, 14] |
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| Furthermore, evaluate their track record of success in driving marketing initiatives and achieving measurable results. A strong understanding of digital marketing trends and technologies is essential in today’s competitive landscape. Communication skills are also vital to ensure effective collaboration and integration with existing teams. [15, 16, 12] |
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Key Considerations When Hiring A Fractional CMO
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| When considering hiring a fractional Chief Marketing Officer (CMO), there are several important factors to take into account. Firstly, it is crucial to clearly define your marketing goals and objectives, as this will help you find a fractional CMO with the right expertise and skillset to achieve them. Additionally, evaluating the candidate’s track record and industry experience is essential to ensure they can effectively navigate your specific market landscape. [17, 18, 19] |
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| It is also important to establish clear communication channels and expectations from the outset, ensuring that the fractional CMO understands your company’s culture and values. Finally, considering their availability and commitment level is necessary to ensure they can dedicate sufficient time and effort to your marketing initiatives. [20, 8] |
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Maximizing Results: How To Successfully Collaborate With A Fractional Cmo
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| Collaborating with a fractional Chief Marketing Officer (CMO) can be a game-changer for businesses looking to optimize their marketing strategies. To ensure maximum results from this partnership, it is crucial to establish clear communication channels and goals right from the start. A successful collaboration begins with aligning expectations and understanding the unique expertise that a fractional CMO brings to the table. [21, 22, 23] |
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| A key aspect of maximizing results is fostering a strong working relationship built on trust and transparency. Regular meetings and updates are essential for keeping everyone on track and accountable. Additionally, providing the fractional CMO with access to relevant data and insights will enable them to make informed decisions that drive growth. [20, 22, 24] |
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References
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by dawnjensen | Nov 28, 2023 | Entrepreneurial Marketing, Social Media
Building a tiny home can be an exciting adventure, but getting the word out about your business can be a challenge. In today’s digital age, having a strong online presence is crucial for success. Here are some tips for navigating social media and SEO as a tiny home builder:
Utilize social media platforms
Social media platforms such as Facebook, Instagram, and X (Twitter) are great tools for reaching potential customers. Share photos and updates of your tiny homes in progress and completed projects. Engage with your audience by responding to comments and messages.
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- Connect your social media using a social media management tool
- Establish a unified inbox (think Meta and Instagram)
- Engage your fans & followers
Develop a content strategy
Creating valuable content will help build your brand and establish you as an authority in the tiny home industry. Consider starting a blog where you can share information about the building process, design inspiration, client testimonials and eco-friendly or energy-saving materials. Share your blog articles on social media to drive traffic to your website.
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- Write blog posts that answer your customer pain points
- Link to online facts, figures, quotes or statistics to provide link building
- Re-purpose blog posts to LinkedIn Articles to amplify your message
- Create libraries of content to showcase the services (design, build, deliver), the business brand, testimonials, and the tiny house lifestyle
Optimize your website for SEO
Search engine optimization (SEO) is the process of optimizing your website to rank higher in search engine results pages (SERPs). This can increase the visibility of your website to potential customers. Conduct keyword research and use those keywords throughout your website’s content, including titles, meta descriptions, and headers.
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- Develop a website FAQ section
- Update Alt Image Tags
- Update Page Titles and Headers
- Make sure your website content had SEO keywords and key phrases
Utilize local SEO
As a tiny home builder, your business is likely focused on a specific geographic area. Utilize local SEO tactics, such as creating a Google My Business listing, to increase your visibility to local customers.
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- Claim all business listings (Yelp, yp.com, Google, Yahoo, Bing, etc)
- Build out full and complete listings
- Add photos and video to each listing
By utilizing these tips, you can navigate social media and SEO to build a strong online presence and reach potential customers as a tiny home builder.
